Most commonly, Interpret and Transfer will stop due to a server restart. You can find information about it in the INVOICES logs or the server Event Viewer.
If this is not the case, other potential error sources could be:
Old INVOICES version. If you want to upgrade INVOICES, contact Medius support.
Problems with the network connection between the Interpret/Transfer server and the license server.
Other server performance-related problems, for example with RAM or other resources.
As a temporary workaround while you investigate the root cause of problems, you can ask your IT department to schedule automatic service restarts in the server's Task Scheduler. For example, you can configure it to restart the Interpret and Transfer services every night. This will make the services run more reliably.
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